Law firms have formed AI committees and have been evaluating tools for the past few years. This careful approach makes sense for a profession built on managing risk. But something interesting happened during Accenture's recent fourth quarter fiscal 2025 earnings call. The company discussed aggressive adoption practices they are using to integrate AI throughout their operations. While their path may not translate directly to law firms, the conversation raises useful questions about whether careful tool evaluation remains sufficient, or whether the moment calls for more decisive action.
The Accenture discussion offers a useful framework for thinking about AI adoption more broadly. When organizations integrate AI deeply into operations, building workforce capability becomes the primary focus. Tool selection still matters, but comes second. Many law firm AI discussions center on which tools to buy, not on developing people who can use them well or restructuring work to take advantage of what AI does best.
The difference appears in how organizations approach change. Some professional services firms have systematically upskilled their workforces, moved people into new roles that leverage AI, and changed how they deliver services. Many law firms remain in pilot mode, running tests and scheduling committee meetings to discuss findings. The question becomes whether this measured approach adequately addresses what generative AI makes possible.
The pattern looks familiar. A law firm forms an AI committee that evaluates tools for several months. A pilot launches in one practice group, results get measured and discussed, and more meetings get scheduled. The process continues, but the bigger discussion about workforce capability and organizational structure rarely receive the same attention.
The conversation seems to keep returning to software features and contract terms, instead of developing broad based adoption strategies as a focal point. The risk extends beyond moving slowly. Focusing energy on secondary issues while primary challenges go unaddressed creates a different problem entirely. A firm might select excellent AI tools, but if the workforce cannot use them effectively and workflows have not adapted to capitalize on their capabilities, the investment delivers minimal value.
Building Workforce Capability
When Accenture discussed rapid talent rotation and developing AI fluency throughout their organization, they surfaced questions law firms have the opportunity to address now. Does your firm understand current workforce capabilities honestly? Do you know which lawyers and staff are positioned to excel with AI and which people will benefit from more support during the transition?
Most practicing lawyers completed their training before AI collaboration became part of legal education. Assuming people will adapt naturally through goodwill and general exposure sounds optimistic, but optimism is not strategy.
Training needs to be targeted. Litigation teams need different AI skills than corporate lawyers. Support staff need different capabilities than attorneys. A two hour awareness session might help people understand general concepts, but it does not build proficiency. Given how quickly AI technology changes, firms benefit from ongoing education programs rather than single training events. That requires regular skills assessments and clear paths for people to develop their AI capabilities.
Moving Toward Comprehensive Strategy
Law firms will eventually adopt AI because competitive pressure will require it. The question centers on whether they will do this strategically and proactively, or reactively after falling behind. A comprehensive AI strategy for 2026 would look quite different from what most firms are currently doing.
Start with workforce assessment and development plans rather than tool selection. Focus on adoption targets across the firm with specific quarterly milestones rather than another round of pilot projects. Allocate budget to infrastructure, training, and change management alongside software licenses.
Law firms operate differently than consulting firms. Partnership structures, careful cultures, and regulatory obligations create different constraints. But the competitive pressure remains real. Clients expect efficiency and innovation. Talented younger lawyers want to work with advanced technology. The question is not whether to adopt AI comprehensively, but when and how.
2026 presents a decision point. Will law firms move beyond tool selection committees and embrace comprehensive AI adoption? Will they prioritize building capability and restructuring operations over vendor evaluations? The answers will likely determine which firms lead the profession's evolution and which spend the next decade working to catch up.